Shipping policy
At Ryu's Jewelry, we understand that purchasing a luxury watch or fine jewelry online requires confidence and trust. Every order is carefully inspected, securely packaged, and fully insured before shipment.
Order Processing
Most in-stock orders are processed within 1–2 business days after payment has been verified.
Orders placed on weekends or holidays will be processed on the next business day.
Certain orders may require additional verification before shipment to help prevent fraud and protect our customers.
Shipping Methods
We ship using reputable carriers, including:
- FedEx
- UPS
- USPS (when appropriate)
Shipping carrier selection may vary depending on the item, destination, and value of the shipment.
Fully Insured Shipping
Every shipment is fully insured while in transit.
Your order will be professionally packaged to ensure it arrives safely.
Signature Required
For security purposes, most high-value orders require an adult signature upon delivery.
We do not recommend shipping valuable purchases to locations where someone will not be available to sign.
Shipping Within the United States
We proudly ship throughout the United States.
Shipping times vary depending on destination and carrier but generally range from 1–5 business days after shipment.
International Shipping
International shipping may be available to select countries.
Customers are responsible for:
- Import duties
- Customs fees
- Taxes
- Brokerage charges
These charges are not included in the purchase price or shipping cost.
Please contact us before ordering if you have questions regarding international shipping.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Incorrect Shipping Information
Please verify your shipping address before completing your purchase.
Ryu's Jewelry is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Delivery Delays
Once a package has been delivered to the carrier, delivery times are outside our control.
Weather conditions, holidays, carrier delays, customs processing, and other unforeseen circumstances may affect delivery schedules.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us immediately.
We will work with the shipping carrier to investigate the issue and assist in resolving the claim as quickly as possible.
In-Store Pickup
If available, customers may choose to pick up their purchase at our retail location after payment has been confirmed.
A valid government-issued photo ID may be required at pickup.
Fraud Prevention
To protect our customers, Ryu's Jewelry reserves the right to:
- Request identity verification
- Contact the customer before shipment
- Cancel any order suspected of fraud
- Ship only to the verified billing address when necessary
Contact Us
If you have any questions regarding shipping, please contact us.
Ryu's Jewelry
📍 Address
139 S. Market St. #229
Inglewood, CA 90301
📞 Phone
(424) 312-1116
✉️ Email
info@ryusjewelry.com